Serve Director

PURPOSE:

Provide oversight, leadership development and strategy in the ministry areas of serve teams and serve opportunities.

ESSENTIAL FUNCTIONS:

Serve

• Oversee serve teams and serve opportunities, including, but not limited to:
  • Team recruitment, leadership development, and training
  • Serve registrations, attendance, and other database requirements
  • Development of teams in the following areas: Guest Experience (Host, Usher, Parking, Next Steps), Prayer, Prison, and any other teams deemed necessary to create an excellent guest experience
    
• Help coordinate and lead serve opportunities like Giving Hope, School Supply Drive, etc.
• Help facilitate and oversee the process of assimilating new people onto serve teams
• Help maintain and develop a healthy culture amongst all of our serve teams for including, but not limited to guest experiences, next gen and worship teams.

Other

• Facilitate and/or teach at experiences and programs designed to help people engage in serving and engaging in the church. These include, but are not limited to:
  • Serve Team Orientation
  • Core
• Assist with pastoral care responsibilities as needed at the assigned campus, including, but not limited to completing Pastoral Assessments
• Oversee the management of all online prayer requests

EXPERIENCE:

• 3+ years attending Definition Church, an ARC Church or something similar
• 3+ years serving in a position of leadership
• 3+ years leading groups or teams
• Speaking/Teaching experience (from 10-200 people)

EDUCATION:

• Four-year bachelor’s degree is preferred
• Additional ministry or seminary training is ideal
• Completion of Cultivate Leadership Institute or some similar leadership training is preferred.

If some of the above are not met, you may be asked to complete them upon acceptance of the role.

TIME REQUIREMENTS:

The Serve Pastor is expected to work full-time in accordance with what is laid out in our staff handbook.

KNOWLEDGE/SKILLS:

• Vibrant and growing personal relationship with Jesus.
• Competency in both interpersonal and group communication.
• Ability to create a team atmosphere.
• Ability to motivate and recruit leaders of all ages who appropriately fit the church’s purposes and goals for the specific ministry.
• Ability to empower leaders to build teams and develop emerging leaders.
• Passion for seeing people drawn closer to God through groups, outreach and prayer.
• Sensitivity for following the leadership of the Holy Spirit in conversation and leadership decisions.
• Able to take constructive criticism from staff and be willing to make needed changes.
• Ability to graciously confront both individuals and leaders if they need correction.
• A listening ear and a thick skin to respond appropriately to critical comments about their ministry.
• Gifts of creative leadership, shepherding and administration.
• A teachable spirit and a passion to learn.

SCOPE OF RESPONSIBILITY:

Decisions and independent judgment are significant and have a major impact on the viability of the ministry. Self-management and self-starting action are required, although intended action may be checked through consultation with the Executive and Campus Pastors.

SCOPE OF SUPERVISION:

This position will manage volunteer personnel within the assigned area of ministry, both formally and informally, with the permission and oversight of the Executive Pastor - Assimilation. Some actions are considered independent and subjective in nature. Most decisions should be guided by personal discretion, with consultation of the Executive Pastor.

INTERPERSONAL SKILLS:

Excellent interpersonal skills are needed, as well as the ability to interact effectively with volunteers and personnel at all levels and with all levels of technical knowledge and understanding. Professional demeanor is required at all times, including the ability to remain calm under pressure. The ability to work across the various teams is essential.

PHYSICAL DEMANDS:

Demands of the position are primarily mental; however, individuals must be comfortable sitting for long periods and traveling 5 – 10% of the time. The role may also include traveling longer distances for serve and missions opportunities as well as set-up and tear-down for various events.