Serve Trips Director / Executive Assistant

Core Competencies

• Strong leadership and administrative gifting
• High relational intelligence and ability to support and care for leaders and volunteers
• Strong organizational and project management skills
• Ability to manage details while maintaining strategic perspective
• Excellent written and verbal communication
  Ability to work collaboratively across departments
• Servant-hearted, proactive, and highly dependable
• Pastoral sensitivity and discretion with confidential information

Job Summary

This dual-role position provides leadership, direction, and administration for Serve Trips (International) and Serve Opportunities (Regional), while also providing high-level executive support to the Lead Pastor. The Serve Trips Director component ensures strategic development, execution, and care surrounding church-wide serving initiatives. The Executive Assistant component exists to help steward the Lead Pastor’s time, communication, relationships, and priorities with excellence and integrity. This role is key to advancing the church’s mission, supporting leadership health, and mobilizing the church to serve locally, regionally, and globally.

Key Responsibilities

Serve Trips & Opportunities Director

• Provide leadership and oversight for Serve Trips (Regional and International) and Serve Opportunities (Drives, Serve Center, Prison Ministry, etc.) aligned with the church’s mission and values
• Plan, organize, and execute aspects of Serve Trips, including maintaining partner relationships, managing logistics, overseeing budgets, and preparing participants along with trip leadership
• Develop and manage Serve Opportunities that create accessible pathways for our church to serve our city
• Cultivate and maintain strong relationships with international, regional and local ministry partners and organizations including our Serve Center partnership
• Recruit, train, and equip trip leaders and volunteers for both international and regional serve initiatives
• Oversee participant application processes, communication, orientation meetings, and post-trip debriefs
• Collaborate with pastoral staff, ministry teams, and departments to integrate serve opportunities into the broader life of the church
• Manage budgets related to serve initiatives
• Track participation, impact, and outcomes of Serve Trips and Opportunities to help evaluate and continually improve serve initiatives.

Executive Assistant

• Manage executive calendars, scheduling, email correspondence, and day-to-day communication on behalf of leadership
• Assist with budget tracking, expense management, and confidential records
• Help arrange and schedule meetings, travel, events, and special projects, ensuring smooth logistics and timely completion
  
• Serve as a trusted point of contact, responding to requests, supporting leadership priorities, and handling sensitive information with discretion
• Coordinate internal and external communication, including newsletters, announcements, and collaboration with creative or communications teams
• Provide high-level administrative support, including meeting preparation, note editing, document organization, and follow-up coordination

Required Qualifications

Education

• High school diploma required; higher education preferred

Experience

• Demonstrated administrative and organizational leadership experience
• Experience coordinating events, projects, or teams
• Experience working/leading within a church or ministry environment

Preferred Qualifications

Education

• Ministry training or related education

Experience

• Experience leading serve trips, missions, or outreach initiatives
• Ministry or nonprofit leadership experience
• Previous Executive Assistant or senior leadership support experience

Performance Metrics & Expectations

• Effective execution of Serve Trips and Serve Opportunities
• Strong relational leadership with volunteers and ministry partners
• High level of organization and proactive administration
• Excellent communication and responsiveness
• Confidentiality and trustworthiness
• Positive feedback from Lead Pastor and leadership team
• Demonstrated alignment with church mission and staff culture

Work Environment & Schedule

• Full-time role
• Primarily in-office
• Sunday morning presence expected and considered part of the role
• Occasional evenings and weekends required
• Travel for Serve Trips (as needed)

Growth & Career Path

Future opportunities may include expanded leadership responsibilities in church-wide serving initiatives, ministry leadership development, and increased executive leadership support roles depending on gifting, calling, and church needs.