General Manager (Church Bookstore & Cafe)

MinistryHub is honored to partner with Ingleside Baptist Church in their search for a General Manager (Church Bookstore & Cafe). Please direct all applications through MinistryHub and any inquiries to hello@ministryhub.org.

Purpose of Position: To lead, develop, and implement a comprehensive ministry designed to ensure that the Ingleside Bookstore & Café supports the overall purposes of Ingleside to make disciples of Jesus Christ for the glory of God by providing a setting of authentic welcome to members and guests, encouraging fellowship through excellent hospitality, and providing the best of Gospel resources to meet individual customer needs.

Reports to: Disciple-Making Team Leader

Relates Closely with: Disciple-Making Team, Bookstore Assistant Manager, Bookstore Associates, Operations Team, and other ministerial and office support staff

Key Responsibilities:

1.      Operations & Supervision:

• Develop, strengthen, and encourage healthy relationships within the congregation and community.
• Recruit, train, and schedule Bookstore & Café volunteers and staff to facilitate effective hours of operation.
• Lead Bookstore & Café volunteers and staff to engage ministry opportunities with customers for authentic welcome, gospel centered spiritual conversations, and prayerful recommendations of quality resources.
• Oversee management and/or performance of the day-to-day operations for the Bookstore & Café including seasonal emphases, special orders, stocking, displaying, sales, and customer service, etc.
• Serve as principal liaison to church members and staff regarding resource related issues.

2.      Purchasing, Inventory Management, & Marketing:

• Purchase and track merchandise inventory and supplies.
• Maintain existing Retail Management System (RMS).
• Remain current on industry trends to ensure appropriate gift and product mix, as well as quality literature and resources.
• Oversee and ensure appropriate review and approval for content of all materials carried in the Bookstore product line.
• Develop creative and attractive marketing display strategies for Bookstore merchandise.

3.      Financial Administration:

• Recommend an annual Bookstore & Café Operating Budget within appropriate patterns.
• Ensure good stewardship and fiscal responsibility throughout the Bookstore & Café ministry with a commitment to set and adhere to realistic budgetary goals.
• Insure check requisitions and purchase orders  are prepared appropriate for all Bookstore/Café purchases, and reconcile to shipments received and invoice documentation.
• Ensure proper daily/weekly financial processes and procedures

4.      General Responsibilities:

• Attend All Staff meetings and Disciple-Making Team meetings as scheduled
• Be creative in developing new opportunities for ministry.
• Coordinate with other staff leaders to support their ministry areas by utilizing the Café facilities as a ministry and/or meeting venue (when appropriate).
• Provide enhanced ministry support and aggressively strive for the Bookstore to be the primary resource for the purchase of books, media, and other church resources by our congregation and community.
• Establish Bookstore & Café strategic ministry goals and implement objectives in conjunction with the Disciple-Making Team Leader, in line with overall direction from the Lead Pastor’s Office.
• Take advantage of conference and training opportunities, as affirmed by the Disciple-Making Team Leader and approved by the Lead Pastor’s Office, in order to grow professionally and learn from the experiences of others.
• Perform other duties as assigned.

Primary Skills Necessary:

1. Exceptional relational skills
2. Good organizational skills and attention to detail
3. Excellent time manager
4. Entrepreneurial mindset
5. Aware of accounting practices
6. Good computer and communication skills, including new technologies
7. Good judgment
8. Excellent marketing eye.

Experience and Education Requirements:

1. Experience at a leadership level within a retail sales environment.
2. Bachelor’s degree expected, with theological, business, or marketing focus preferred



Time Required: The Bookstore Ministries General Manager role is a full-time salary position within a ministry environment that values a balance of high expectations and healthy work life margins.